Terms and Conditions
Welcome to Miss Mélody. These terms and conditions outline the rules and regulations for the use of our website and services, including the purchase of our jewelry products. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.
1. General Information
1.1. Eligibility: By using our website, you confirm that you have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
2. Products and Services
2.1. Product Descriptions: We strive to provide accurate descriptions and images of our jewelry products. However, due to variations in screen settings and handmade craftsmanship, the colors and details of the actual products may differ slightly from what is displayed on the website.
2.2. Pricing: All prices are listed in dollars amount [$] and are subject to change without notice. We are not responsible for any errors in pricing. If a product is listed at an incorrect price, we reserve the right to cancel any orders placed at the incorrect price.
2.3. Product Availability: We make every effort to keep our inventory updated, but we cannot guarantee the availability of any specific product at the time of your order. In the event of a stock issue, we will notify you as soon as possible.
3. Orders and Payment
3.1. Order Acceptance: Once you place an order, you will receive an order confirmation email. This email does not signify our acceptance of your order; it is simply a confirmation that we have received your order. We reserve the right to accept or decline your order for any reason.
3.2. Payment: We accept various payment methods as listed on our website. Your payment must be received in full before we process and ship your order. All payment information is processed securely, and we do not store your payment details.
3.3. Order Cancellations: If you need to cancel an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel your order if it has already been processed.
4. Shipping and Delivery
4.1. Shipping: We offer various shipping options, which will be outlined during the checkout process. Shipping costs and estimated delivery times are provided at checkout.
4.2. Delivery: We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to, natural disasters, customs delays, or carrier issues.
4.3. International Shipping: Customers are responsible for any customs duties, taxes, or fees associated with international shipping. Please check with your local customs office for more information.
5. Returns and Exchanges
5.1. Return Policy: We want you to love your purchase. If you are not completely satisfied with your jewelry, you may return it within 7 days of receipt for a refund or exchange. Returned items must be in their original condition and packaging. Items without complete original packaging or any type of breakage, wear, or alterations will not be eligible for refund(s).
5.2. Non-Returnable Items: Custom or personalized items, sale items, and gift cards are not eligible for return or exchange.
5.3. Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your item. You are responsible for return shipping costs.
6. Intellectual Property
6.1. Ownership: All content on our website, including but not limited to text, images, logos, and product designs, is the property of [Your Website Name] and is protected by copyright, trademark, and other intellectual property laws.
6.2. Use of Content: You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.
7. Limitation of Liability
7.1. No Warranty: Our website and products are provided "as is" without any warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
7.2. Limitation: To the maximum extent permitted by law, we shall not be liable for any damages arising out of or in connection with the use or inability to use our website or products.
8. Governing Law
8.1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
9. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us!